How long is the experience?

For Standard Ticket holders, please expect to spend about 45 minutes with us. We recommend arriving 15 minutes ahead of your ticketed time.

Or, get 10 more minutes in space with our Premium Ticket option! You’ll get more time to craft and cherish extraordinary moments with the crew — or simply marvel at Earth like never before.

In what language is the experience presented?

English

What model of VR headset is used during the experience?

During your visit you will be wearing an Oculus Quest 2 that has a resolution of 1832 x 1920 pixels per eye.

Can I take pictures or record the experience?

Yes. We invite our guests to take photos and videos for personal use only

Please note, the use of flashes and tripods are strictly prohibited.

Press photography (and any other photography for professional use) is also prohibited unless authorized and accompanied by a staff member.

Is it possible to sit during the experience?

The experience is designed for a 45-minute self-guided tour of the space. We offer accommodations for individuals with reduced mobility. See the accessibility section below.

What should I wear? Can I bring a bag?

We recommend you dress comfortably and wear comfortable shoes as you will be moving around the space freely. For your safety, we do not permit high-heeled shoe wear. Hats and caps are also not recommended due to the VR headset.

For the safety of others, backpacks (even small ones) are not permitted. Only small handbags or purses will be allowed.

Hours may vary and are subject to change

September 20 - 29, 2024

• Monday: Closed
• Tuesday, Wednesday and Thursday: 4 p.m. - 8 p.m. 
• Friday: 1 p.m - 8 p.m. 
• Saturday & Sunday: 10 a.m. - 8 p.m. 

October 1 - November 20 

• Monday: Closed
• Tuesday, Wednesday and Thursday: 4 p.m. - 7 p.m. 
• Friday: 1 p.m. - 7 p.m. 
• Saturday & Sunday: 10 a.m. - 7 p.m. 

How much are tickets?

Ticket prices vary based on the day of the week and ticket type.

Tickets will be delivered attached as a PDF 7 days prior to your ticketed performance from  tickets@carolinatix.org. If you have not received this email, please first check your spam/junk folder. Then, contact the Blumenthal Box Office at (704) 372-1000 to help troubleshoot your order.

What happens if I am late for my time slot?

If you miss your check-in time, you should speak to a staff member when you arrive for assistance. If possible, we will try to accommodate you by giving you access to the site upon your arrival, or else sadly, you will lose your ticket. Being on time is essential — as if you were getting ready to board a spaceship!.

Having trouble with the calendar?

Click here for a different view.

Click through your desired performance date above for a full list of available time slots.

If you were provided a promo code, please click on the blue "Have A Discount Code?" button below the calendar and enter your code there before selecting a date.

All ticket purchases for Space Explorers: THE INFINITE are final sale. No refunds will be made, and no order can be canceled. For more information, please view Blumenthal Arts ticketing terms and conditions at https://www.blumenthalarts.org/events-tickets/box-office-information/ticket-policy

Based on availability, you may be able to change your date. Pricing may vary, and you will be responsible for any additional charges. Please call the Blumenthal Box Office during operating hours at (704) 372-1000 for assistance.

The exhibition is outfitted with ramps, and all entrances and exits are designed with a wide enough space for manual wheelchairs, canes, walkers, or alternative manual mobility devices.

Please note: Motorized wheelchairs are not permitted as they can damage our floor-mounted equipment.

For those with reduced mobility (RM), we have a few different options available to accommodate you, please see below:

For guests with reduced mobility and requiring the assistance of a companion: To provide better guidance and a more enjoyable experience, companions of people with reduced mobility are strongly encouraged to attend the virtual reality component. The intention is for both parties to share the virtual universe. One companion is entitled to free admission. Manual Transport Wheelchairs can be requested upon arrival on-site, free of charge for visitors (subject to availability).

Guests with reduced mobility attending alone: During the virtual reality component of the experience, we can activate a slightly larger virtual protection radius around you. This is to help visitors respect your distance while you’re in the virtual space.

Options for Motorized Wheelchairs: As the weight of some motorized wheelchairs may damage the sensitive technology underneath the free-roaming part of the virtual experience, we cannot accommodate all types of motorized vehicles. In these instances, you have the three following options available to you: 

• Motorized Wheelchairs that can be put in manual mode and operated like a Manual Transport Wheelchair. You’re entitled to free admission for your companion, who is encouraged to do the virtual reality component with you.
• For those in Motorized Wheelchairs who cannot operate in manual mode, there’s also an option to see an edited seated documentary version that lasts approximately the same duration as the free-roaming part of the experience. While not interactive, it’s a 360-degree immersive documentary that lets you experience life aboard the International Space Station.
• We can provide Manual Transport Wheelchairs on-site, free of charge.
• We highly advise you to call in advance if you require one of our Manual Transport Wheelchairs to ensure it will be reserved for you.

If you have the option of contact lenses, we recommend you use them instead of glasses for an optimal experience. If you need to wear eyeglasses, Oculus recommends that glasses are less than 6” wide and less than 2.25” high. Anything larger may not fit in the VR headset.

You can still do the experience with hearing aids, please note that the headsets have headphones attached to them and that the volume can be adjusted as needed. For visitors who are hearing impaired, English subtitles are available.

We offer on-site guest attendants throughout each phase of the experience. Although we do not offer guided visits, you will always be able to interact with one of our staff members for any needs and/or questions.

Please call (704) 372-1000 with any questions not covered here.

Blume Studios

904 Post Street, Charlotte, NC, 28208

Free parking is available on-site for our guests.

The LYNX Blue Line offers fast, quiet, convenient light-rail service between uptown Charlotte and I-485 at South Boulevard. Parking is available at seven park and ride lots along the line. Stops at the Carson, Brooklyn Village and Convention Center stations put you within blocks of THE INFINITE.

The virtual reality experience is safe and enjoyable but potentially uncomfortable for certain people. It is not recommended for people with claustrophobia, heart problems, a history of seizures, epilepsy, or sensitivity to flashing lights or 3D.

People prone to motion sickness are also more likely to experience discomfort using a virtual reality headset. Vertigo may persist and increase within a few hours of use. Symptoms may also include drowsiness. These symptoms may increase the risk of injury when undertaking normal activities in the real world.

For those who experience motion sickness or vertigo, we have a few options:

• You may enjoy the experience with the use of a tablet and augmented reality technology. The tablet version will allow visitors share the same experience alongside their friends and family and see what they're seeing.
•  We've also created an edited, seated, documentary version that lasts approximately the same duration as the free-roaming part of the experience. While it's not interactive, it's a 360-degree immersive documentary that lets visitors experience life aboard the International Space Station.

Children age 8 to 12 must do the experience accompanied. THE INFINITE is an experience suitable for families with children eight years and older. Under this age, children will not be admitted, even in a baby carrier, for safety reasons. We recommend that children ages 8-12 do the augmented reality experience with a tablet, as virtual reality headset manufacturers do not recommend their use in children under 12. If an accompanying parent or legal guardian wants their child to experience it in VR, they must sign a waiver on-site acknowledging the risks and authorizing the activity. Please note that the accompanying adult cannot supervise or assist the child during the VR portion.

Due to the nature of the exhibition, strollers are not permitted.

Due to the nature of the multi-user tracking technology, we permit service dogs for the Space Walk portion of the experience only. These visitors would, unfortunately, be limited to the seated experience to reduce the possibility of collision with other users in virtual reality. They’re equally entitled to a free ticket to accommodate a companion.

You may purchase up to 9 tickets at a time online. If you have 10 or more people in your party, the Blumenthal Group Sales team can help find the right day and time for you. Contact our Group Sales team by phone at (704) 850-6491, or by e-mail at groupsales@blumenthalarts.org 

If your group may arrive at different times, we suggest you order your tickets separately.

THE INFINITE is a great activity for schools and day camps interested in exploring STEM, art, and technology. We offer preferential pricing for school groups and will work with you to create a fun and enriching experience for your students.
 

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