Using mobile-only tickets enhances your Blumenthal Arts experience by providing a truly contactless and eco-conscious way to enter all of our theaters efficiently, while also reducing the risk of lost, stolen or counterfeit tickets.
Contactless Mobile Tickets is the only delivery option for both season and single tickets and applies whether tickets are purchased online or by phone. More information and instructions for downloading mobile tickets can be found below.
*Blumenthal Arts reserves the right to update the delivery method at any time.
What if I do not have a smartphone?
If you do not have a smartphone, you can print out the emailed PDF file that contains your QR code ticket.
How are my mobile tickets delivered?
Once you have completed the ticket purchase, you will receive two (2) emails from CarolinaTix: a confirmation email immediately after your purchase and an email with the mobile tickets 7 days before the performance date. If you have made a purchase within 7 days of the performance date, your mobile tickets will be attached to the confirmation email.
I am a season ticket holder/package buyer. How are my tickets delivered?
Once you have completed your Season Ticket or package purchase, you will immediately receive a confirmation email from CarolinaTix. A CarolinaTix email with your mobile tickets will arrive 7 days before each of your scheduled performances. You will receive your exact seat locations along with additional Season Ticket information via email prior to the start of the season.
I RECEIVED THE EMAIL WITH MY MOBILE TICKETS – WHAT’S NEXT?
If you have an Apple iPhone, pull up the email on your phone and tap the Add to Apple Wallet button. If you have an Android or Windows smartphone, you can save the PDF tickets attached to the email directly to your mobile device. Additionally, you can always retrieve the tickets from your email inbox (search for tickets@carolinatix.org) when you arrive for the show. We recommend adding a special folder within your inbox to store the email with your mobile tickets. Click below to access a how-to guide.
DOWNLOAD INSTRUCTIONS (APPLE DEVICES)
WHAT HAPPENS WHEN I ARRIVE FOR THE SHOW?
Pull up the mobile tickets on your phone and turn your screen brightness up to the highest level. An usher will then scan your mobile tickets.
WHAT IF CAN’T FIND MY TICKETS OR MY PHONE DIES?
Whether by phone in advance or at the box office when you arrive for the show, we are happy to help with any issue you might be experiencing.