Parking Associate - Part Time

Position Summary  

Responsible for selling parking at Blumenthal Performing Arts Center shows and events to patrons. Ensures patrons receive information about parking services that are offered.  

Duties & Responsibilities 

• Receive, count and balance money and exit passes accurately 

• Must be available to work a minimum of 50% of shows scheduled  

• Provide printed and verbal communication to patrons about parking services and locations  

• Interact and communicate with various groups and individuals such as the immediate supervisor, co-workers and the general public in a professional manner 

• Interact with patrons in giving directions and instructions; includes entrance/exit doors, coat check (if applicable), restrooms, water fountains, telephones, concessions, elevators, stairways, emergency stairways, parking, etc.  

• Check Bank of America garage to ensure the parking sign is out and available 

• Check-in with the LAZ supervisor to ensure they have proper staffing at the end of the show, reporting information back to the House Manager 

• Maintain an understanding of the layout and floor plan for every level of theater 

• Provide high level of customer service to all patrons/guests of BPA (cooperative, pleasant, flexible, friendly, courteous, helpful, etc.) 

• Act as a representative of BPA while on duty and throughout the performance/event 

• Maintain a clean work area (before, during, and after events), and reports any maintenance or housekeeping needs to the House Manager 

• Listen to, and if possible, resolve patron complaints to the patron’s satisfaction; inform supervisor of all patron comments and complaints whether positive or negative 

• Act to ensure the safety and security of all patrons/guests 

• Assist patrons who require special attentions (such as patrons with disabilities) 

• Interface with all departments as needed  

• Assist with related operational duties as required  

Qualifications

Education and Experience  

• Minimum requirement of a high school diploma or GED equivalent supplemented by previous customer service experience, OR 

• An equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities 

Knowledge, Skills and Abilities  

• Knowledge of parking operations and practices  

• Skill in basic mathematics  

• Ability to effectively communicate  

• Dependability 

Physical Requirements  

• Must be able to see and read parking tickets in low-level lighting  

• Must be able to stand for long periods of time  

• Must be physically able to work in all areas of theaters including heights, stairs and uneven floors

To apply for this position, click on the link below and submit application.

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